Measuring Information Quality on the Internet - a User Perspective

Blattmann, Olivier; Kaltenrieder, Patrick; Haupt, Patrizia Salomé; Myrach, Thomas (17 November 2012). Measuring Information Quality on the Internet - a User Perspective. In: Berti-Equille, Laure; Comyn-Wattiau, Isabelle; Scannapieco, Monica (eds.) The 17th International Conference on Information Quality - Proceedings of ICIQ 2012. Paris. 16.-17.11.2012.

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Research into information quality on the internet, in particular on websites, has become increasingly important in recent years. In this paper a research project is described in which a measurement instrument was developed that enables the information quality of websites to be determined and analyzed from the customer perspective. The measurement instrument was developed in several stages and on the basis of a methodical-theoretical approach. In a first step, previous research results and measurement instruments were systematically analyzed. In a second step, these results were adjusted and supplemented on the basis of a qualitative study. A quantitative test of the measurement instrument is planned.

Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Management
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Blattmann, Olivier, Kaltenrieder, Patrick, Haupt, Patrizia Salomé, Myrach, Thomas

Projects:

[385] iQual

Language:

English

Submitter:

Sara D'Onofrio

Date Deposited:

16 Apr 2014 09:45

Last Modified:

05 Dec 2022 14:31

Related URLs:

BORIS DOI:

10.7892/boris.46283

URI:

https://boris.unibe.ch/id/eprint/46283

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