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Knolmayer, Gerhard; Sini, Viola; Chelnokova, Polina (2013). Fulfilled and missed requirements for online reservation systems: an empirical investigation of Austrian and Swiss hotels. In: Aaron, Marcus (ed.) Second International Conference on Design, User Experience and Usability. Lecture Notes in Computer Science: Vol. 8015 (pp. 221-230). Berlin: Springer 10.1007/978-3-642-39253-5_24
Knolmayer, Gerhard; Helfenstein, Lukas; Sini, Viola (2011). The Treatment of Temporal Data in Web-based Reservation Systems: An Inspection-Based Evaluation. In: Campos, P.; Graham, Nicholas; Jorge, Joaquim; Nunes, Nuno; Palanque, Philippe; Winckler, Marco (eds.) Proceedings of Human-Computer Interaction - INTERACT 2011, 13th IFIP TC 13 International Conference, Part IV (pp. 323-339). Berlin Heidelberg: Springer
