The Dark Sides of Public Service Motivation: A Multi-Level Theoretical Framework

Schott, Carina; Ritz, Adrian (2018). The Dark Sides of Public Service Motivation: A Multi-Level Theoretical Framework. Perspectives on public management and governance, 1(1), pp. 29-42. Oxford University Press 10.1093/ppmgov/gvx011

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Over the past decade, research on public service motivation (PSM) has made substantial progress in terms of explaining the desired work outcomes of the concept such as individual performance and satisfaction. In light of Perry and Wise’s warning, already voiced in 1990, that high levels of PSM may produce negative outcomes, we find it all the more surprising that there is only a small albeit growing body of research on its potential “dark sides.” We address this void by proposing a theoretical framework explicating the mechanisms underlying the relationships between PSM and its potential dark sides at individual and organizational levels of analysis. We also offer a number of propositions referring to different parts of our conceptual framework that provide directions for future research and should lead to a more complete understanding of PSM.

Item Type:

Journal Article (Original Article)

Division/Institute:

11 Centers of Competence > KPM Center for Public Management

UniBE Contributor:

Schott, Carina and Ritz, Adrian

Subjects:

300 Social sciences, sociology & anthropology > 350 Public administration & military science
300 Social sciences, sociology & anthropology > 320 Political science
300 Social sciences, sociology & anthropology > 330 Economics
300 Social sciences, sociology & anthropology > 340 Law

ISSN:

2398-4929

Publisher:

Oxford University Press

Language:

English

Submitter:

Adrian Ritz

Date Deposited:

02 Mar 2021 13:49

Last Modified:

02 Mar 2021 13:49

Publisher DOI:

10.1093/ppmgov/gvx011

BORIS DOI:

10.48350/128275

URI:

https://boris.unibe.ch/id/eprint/128275

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