Balancing control, usability and visibility of linked open government data to create public value

Hitz-Gamper, Benedikt Simon; Neumann, Oliver; Stürmer, Matthias (2019). Balancing control, usability and visibility of linked open government data to create public value. International journal of public sector management, 32(5), pp. 457-472. Emerald 10.1108/ijpsm-02-2018-0062

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Purpose Linked data is a technical standard to structure complex information and relate independent sets of data. Recently, governments have started to use this technology for bridging separated data “(silos)” by launching linked open government data (LOGD) portals. The purpose of this paper is to explore the role of LOGD as a smart technology and strategy to create public value. This is achieved by enhancing the usability and visibility of open data provided by public organizations. Design/methodology/approach In this study, three different LOGD governance modes are deduced: public agencies could release linked data via a dedicated triple store, via a shared triple store or via an open knowledge base. Each of these modes has different effects on usability and visibility of open data. Selected case studies illustrate the actual use of these three governance modes. Findings According to this study, LOGD governance modes present a trade-off between retaining control over governmental data and potentially gaining public value by the increased use of open data by citizens. Originality/value This study provides recommendations for public sector organizations for the development of their data publishing strategy to balance control, usability and visibility considering also the growing popularity of open knowledge bases such as Wikidata.

Item Type:

Journal Article (Original Article)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Management
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Hitz-Gamper, Benedikt Simon; Neumann, Oliver and Stürmer, Matthias

Subjects:

000 Computer science, knowledge & systems
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics
300 Social sciences, sociology & anthropology > 350 Public administration & military science

ISSN:

0951-3558

Publisher:

Emerald

Language:

English

Submitter:

Benedikt Simon Hitz

Date Deposited:

20 Aug 2019 11:12

Last Modified:

24 Oct 2019 11:40

Publisher DOI:

10.1108/ijpsm-02-2018-0062

BORIS DOI:

10.7892/boris.132626

URI:

https://boris.unibe.ch/id/eprint/132626

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