Why do walk-in patients prefer a busy urban emergency department during office hours? A pilot survey of 200 consecutive patients from Switzerland

Müller, Urs; Winterhalder, Regina; Businger, Adrian; Zimmermann, Heinz; Exadaktylos, Aristomenis K (2012). Why do walk-in patients prefer a busy urban emergency department during office hours? A pilot survey of 200 consecutive patients from Switzerland. Swiss medical weekly, 142, w13565. Muttenz: EMH Schweizerischer Ärzteverlag 10.4414/smw.2012.13565

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In Switzerland, more and more patients go directly to the emergency department, bypassing general practitioners. However, a mixture of non-urgent walk-in patients and acute emergencies in the same emergency department can inevitably make it more difficult to provide genuine emergencies with rapid treatment, leading to deterioration in the quality of emergency services, and tending to increase on-floor mortality and morbidity, together with higher overall costs.

Item Type:	Journal Article (Original Article)
Division/Institute:	04 Faculty of Medicine > Department of Intensive Care, Emergency Medicine and Anaesthesiology (DINA) > University Emergency Center
UniBE Contributor:	Zimmermann, Heinz (B), Exadaktylos, Aristomenis
ISSN:	1424-7860
Publisher:	EMH Schweizerischer Ärzteverlag
Language:	English
Submitter:	Factscience Import
Date Deposited:	04 Oct 2013 14:34
Last Modified:	29 Mar 2023 23:32
Publisher DOI:	10.4414/smw.2012.13565
PubMed ID:	22653621
Web of Science ID:	000304810800001
URI:	https://boris.unibe.ch/id/eprint/13524 (FactScience: 220076)