van Velsen, Lex; Schokking, Lotte; Siderakis, Eva; Knospe, Gloria-Mona; Brandl, Lena; Mooser, Bettina; Madörin, Sarah; Jacinto, Sofia; Gouveia, Afonso; Brodbeck, Jeannette (2024). Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: the case of LEAVES. Death studies, 48(2), pp. 187-196. Taylor & Francis 10.1080/07481187.2023.2203680
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Development_of_an_online_service_for_coping_with_spousal_loss_by_means_of_human_centered_and_stakeholder_inclusive_design_the_case_of_LEAVES.pdf - Published Version Available under License Creative Commons: Attribution (CC-BY). Download (1MB) | Preview |
To support older mourners after the loss of their partner, LEAVES, an online self-help service that delivers the LIVIA spousal bereavement intervention, was developed. It integrates an embodied conversational agent and an initial risk assessment. Based on an iterative, human-centered, and stakeholder inclusive approach, interviews with older mourners and focus groups with stakeholders were conducted to understand their perspective on grief and on using LEAVES. Subsequently, the resulting technology and service model were evaluated by means of interviews, focus groups, and an online survey. While digital literacy remains a challenge, LEAVES shows promise of being supportive to the targeted end-users.
Item Type: |
Journal Article (Original Article) |
|---|---|
Division/Institute: |
07 Faculty of Human Sciences > Institute of Psychology > Clinical Psychology and Psychotherapy |
UniBE Contributor: |
Mooser, Bettina |
Subjects: |
600 Technology > 610 Medicine & health |
ISSN: |
0748-1187 |
Publisher: |
Taylor & Francis |
Language: |
English |
Submitter: |
Pubmed Import |
Date Deposited: |
28 Apr 2023 11:02 |
Last Modified: |
10 Jan 2024 00:11 |
Publisher DOI: |
10.1080/07481187.2023.2203680 |
PubMed ID: |
37102731 |
BORIS DOI: |
10.48350/182047 |
URI: |
https://boris.unibe.ch/id/eprint/182047 |
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