When Illegitimate Tasks Threaten Patient Safety Culture: A Cross-Sectional Survey in a Tertiary Hospital.

Cullati, Stéphane; Semmer, Norbert K; Tschan, Franziska; Choupay, Gaëlle; Chopard, Pierre; Courvoisier, Delphine S (2023). When Illegitimate Tasks Threaten Patient Safety Culture: A Cross-Sectional Survey in a Tertiary Hospital. International journal of public health, 68(1606078), p. 1606078. 10.3389/ijph.2023.1606078

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Objectives: The current study investigates the prevalence of illegitimate tasks in a hospital setting and their association with patient safety culture outcomes, which has not been previously investigated. Methods: We conducted a cross-sectional survey in a tertiary referral hospital. Patient safety culture outcomes were measured using the Hospital Survey on Patient Safety Culture questionnaire; the primary outcome measures were a low safety rating for the respondent's unit and whether the respondent had completed one or more safety event reports in the last 12 months. Analyses were adjusted for hospital department and staff member characteristics relating to work and health. Results: A total of 2,276 respondents answered the survey (participation rate: 35.0%). Overall, 26.2% of respondents perceived illegitimate tasks to occur frequently, 8.1% reported a low level of safety in their unit, and 60.3% reported having completed one or more safety event reports. In multivariable analyses, perception of a higher frequency of illegitimate tasks was associated with a higher risk of reporting a low safety rating and with a higher chance of having completed event reports. Conclusion: The prevalence of perceived illegitimate tasks was rather high. A programme aiming to reduce illegitimate tasks could provide support for a causal effect of these tasks on safety culture outcomes.

Item Type:

Journal Article (Original Article)

Division/Institute:

07 Faculty of Human Sciences > Institute of Psychology
07 Faculty of Human Sciences > Institute of Psychology > Work and Organisational Psychology

UniBE Contributor:

Semmer, Norbert Karl

Subjects:

100 Philosophy > 150 Psychology
300 Social sciences, sociology & anthropology

ISSN:

1661-8564

Language:

English

Submitter:

Pubmed Import

Date Deposited:

26 Sep 2023 15:02

Last Modified:

29 Oct 2023 02:24

Publisher DOI:

10.3389/ijph.2023.1606078

PubMed ID:

37744414

Uncontrolled Keywords:

illegitimate tasks patient care management patient safety safety culture teamwork

BORIS DOI:

10.48350/186571

URI:

https://boris.unibe.ch/id/eprint/186571

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