[Parent satisfaction with a child and family-centered treatment program for primary headache in childhood and adolescence]

Quiring, Juliane; Ochs, Matthias; Franck, Gideon; Wredenhagen, Nora; Seemann, Hanne; Verres, Rolf; von Schlippe, Arist; Schweeitzer, Jochen (2007). [Parent satisfaction with a child and family-centered treatment program for primary headache in childhood and adolescence]. Praxis der Kinderpsychologie und Kinderpsychiatrie, 56(2), pp. 123-47. Göttingen: Vandenhoeck & Ruprecht

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Patient satisfaction represents a significant outcome criterion in the context of systemic psychotherapeutic therapy research. This study investigated parent satisfaction with a psychosocial treatment program (comprising three components: child group therapy, parents' evenings, systemic family sessions) for pediatric primary headache (diagnosed according to IHS criteria). 10 weeks after the end of the treatment program, the parents were sent a questionnaire containing open questions and ten-point numerical rating scales. The sample comprised n=48 families. The return rate was 89%. The qualitative content analysis showed a hierarchical category system consisting of 3 major categories, 7 main groups and 69 sub-categories. The parents stated that they were satisfied with (1.) the effects of the treatment program, (2.) the specific treatment techniques and the medical and psychosocial headache-related information provided, and (3.) the therapeutic relationship. The mean satisfaction for all three therapy components on the ten-point numerical rating scale was 8.1 with a standard deviation of 2.0 (child headache group: 8.5; parents' evenings: 8.2; family sessions: 7.5). The results are discussed with reference to methodological aspects: avoidance of ceiling effects and social desirability in measuring customer satisfaction, order effects of items, weighting of the significance of satisfaction levels as an outcome criterion.

Item Type:

Journal Article (Further Contribution)


04 Faculty of Medicine > Pre-clinic Human Medicine > Institute of Anatomy

UniBE Contributor:

Ochs, Matthias






Vandenhoeck & Ruprecht




Factscience Import

Date Deposited:

04 Oct 2013 14:55

Last Modified:

04 May 2014 23:16

PubMed ID:


Web of Science ID:



https://boris.unibe.ch/id/eprint/23547 (FactScience: 42274)

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