Design and Impact of Awareness Functions – A Study about Social Media in Virtual Teams

Meyer, Paul; Dibbern, Jens (15 May 2012). Design and Impact of Awareness Functions – A Study about Social Media in Virtual Teams. In: Proceedings of the European Conference on Information Systems (ECIS). Barcelona. 10.-13.06.2012.

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The usage of social media in leisure time settings has become a prominent research topic. However, less research has been done on the design of social media in collaboration settings. In this study, we investigate how social media can support asynchronous collaboration in virtual teams and specifically how they can increase activity awareness. On the basis of an open source social networking platform, we present two prototype designs: a standard platform with basic support for information processing, communication and process – as suggested by Zigurs and Buckland (1998) – and an advanced platform with additional support for activity awareness via specialfeed functions. We argue that the standard platform already conveys activity awareness to a certain extent, however, that this awareness can be increased even more by the feeds in the advanced platform. Both prototypes are tested in a field experiment and evaluated with respect to their impact on perceived activity awareness, coordination and satisfaction. We show that the advanced design increases coordination and satisfaction through increased perceived activity awareness.

Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Meyer, Paul and Dibbern, Jens

Subjects:

000 Computer science, knowledge & systems > 020 Library & information sciences

Projects:

[235] Social Network Platforms

Language:

English

Submitter:

Fabio Elia Isler

Date Deposited:

03 Apr 2014 15:11

Last Modified:

21 Jan 2015 15:57

Additional Information:

paper 224

BORIS DOI:

10.7892/boris.40359

URI:

https://boris.unibe.ch/id/eprint/40359

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