‘Stop spamming me!’: exploring information overload on Facebook

Koroleva, Ksenia; Krasnova, Hanna; Guenther, Oliver (2010). ‘Stop spamming me!’: exploring information overload on Facebook. In: 15th Americas Conference on Information Systems (AMCIS 2010). AMCIS 2010 Proceedings. Paper 447.. Red Hook (N.Y.): Curran

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The problem of information overload on Facebook is exacerbating as users expand their networks. Growing quantity and increasingly poor quality of information on the Newsfeed may interfere with the hedonic experience of users resulting in frustration and dissatisfaction. In the long run, such developments threaten to undermine sustainability of the platform. To address these issues, our study adopts a grounded theory approach to explore the phenomenon of information overload on Facebook. We investigate main sources of information overload, identify strategies users adopt to deal with it as well as possible consequences. In-depth analysis of the phenomenon allows us to uncover individual peculiarities for identification of relevant information. Based on them we provide valuable recommendations for network providers.

Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Krasnova, Hanna

Subjects:

000 Computer science, knowledge & systems
300 Social sciences, sociology & anthropology > 330 Economics

ISBN:

978-1-61738-952-8

Series:

AMCIS 2010 Proceedings. Paper 447.

Publisher:

Curran

Language:

English

Submitter:

Rahel Winkelmann

Date Deposited:

01 May 2014 18:19

Last Modified:

09 Sep 2017 11:00

Uncontrolled Keywords:

Information overload, social spamming, social networking sites, information relevance

BORIS DOI:

10.7892/boris.47153

URI:

https://boris.unibe.ch/id/eprint/47153

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