Sexual Harassment over the Telephone: Definition, Prevalence, Types and Coping

Sczesny, Sabine; Stahlberg, Dagmar (1999). Sexual Harassment over the Telephone: Definition, Prevalence, Types and Coping. Zeitschrift für Sozialpsychologie, 30(2/3), pp. 151-164. Huber 10.1024//0044-3514.30.23.151

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Though sexual harassment over the telephone is an everyday phenomenon, it has received little attention within social research. To analyze this social phenomenon more thoroughly a representative study was conducted in Germany. In the first phase of the investigation, more than 3000 people were interviewed about unwanted experiences they had had on the telephone during the preceding year. This inquiry yielded information about the various forms of harassment (groaning, sexual insult etc.) and their prevalence. Prevalence of harassment as well as the degree of stress caused by this experience were analyzed in terms of gender and other variables. The second phase of the investigation focused on the process of coping by distributing a questionnaire to victims of sexual harassment over the telephone. The findings document immediate emotional and cognitive reactions to sexual harassment over the phone (fear, anger etc.) and the coping strategies employed (avoidance, positive self-instruction, search for social support etc.). The data were also used to measure the extent to which theories of attribution, control and stress could predict the effectiveness of the coping process.

Item Type:

Journal Article (Original Article)


07 Faculty of Human Sciences > Institute of Psychology > Social Neuroscience and Social Psychology

UniBE Contributor:

Sczesny, Sabine


100 Philosophy > 150 Psychology








Sabine Sczesny

Date Deposited:

09 Feb 2016 14:55

Last Modified:

09 Feb 2016 14:55

Publisher DOI:


Uncontrolled Keywords:

Aggression, sexuelle Belästigung, Streß, Coping, aggression, sexual harassment, stress, coping


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