The Role of Artefacts in the Process of Replication

Friesl, Martin; Jacobs, Claus Dietrich; Larty, Joanne (1 October 2012). The Role of Artefacts in the Process of Replication. In: SMS 32nd Annual International Conference. Chicago: SMS Strategic Management Society

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This paper investigates the role of artefacts for the replication or routines
in organizations. Drawing on data of a large franchise organization in
the UK, we show that actors' engagement with a portfolio of different
primary (e.g. software, tools) and secondary (e.g. manuals) artefacts that
are part of the business format, gives rise to five artefact enabled practices
of replication (activity scoping, time patterning, practical enquiry, use
in practice and contextual enquiry). Importantly, these practices of
replication enable three different types of franchisee agency (iterational,
practical evaluative and projective agency) that support but partly also
challenge replication in terms of the similarity of organizational routines
across units. Our findings have several theoretical contributions for the
growing literature on replication as well as materiality and artefacts in
organizations.

Item Type:	Conference or Workshop Item (Paper)
Division/Institute:	11 Centers of Competence > KPM Center for Public Management
UniBE Contributor:	Jacobs, Claus Dietrich
Subjects:	300 Social sciences, sociology & anthropology > 350 Public administration & military science
Publisher:	SMS Strategic Management Society
Language:	English
Submitter:	Claus Dietrich Jacobs
Date Deposited:	10 Jan 2013 22:40
Last Modified:	05 Dec 2022 14:51
URI:	https://boris.unibe.ch/id/eprint/76123