Coghlan, David; Jacobs, Claus Dietrich (2007). Learning through Listening: Conversations for Strategic Change in a Healtcare Provider. In: Svyantek, David; McChrystal, Elizabeth (eds.) Refining Familiar Concepts - Alternative Views in OB, HR and I/O (pp. 127-148). Charlotte, NC.: IAP
Full text not available from this repository.The aim of this paper is investigate the role of conversation in strategic change so as to enhance both theory and practice in this respect. As an investigation on how conversations shape change processes in practice, we reflect on an interpretive case study in a health care organization. Through an OD project complemented by semi-structured interviews with participants, we gained a set of data and experiences that allows us to inquire into the relationship between conversations and change in more depth.
Item Type: |
Book Section (Book Chapter) |
|---|---|
Division/Institute: |
11 Centers of Competence > KPM Center for Public Management |
UniBE Contributor: |
Jacobs, Claus Dietrich |
Subjects: |
300 Social sciences, sociology & anthropology > 350 Public administration & military science |
Publisher: |
IAP |
Language: |
English |
Submitter: |
Claus Dietrich Jacobs |
Date Deposited: |
26 Feb 2007 12:22 |
Last Modified: |
05 Dec 2022 14:51 |
Uncontrolled Keywords: |
strategy, strategic change, organizational learning, dialogue |
URI: |
https://boris.unibe.ch/id/eprint/76154 |
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