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Meer, Andreas; Gwerder, Thomas; Duembgen, Lutz; Zumbrunnen, Niki; Zimmermann, Heinz (2010). Is computer-assisted telephone triage safe? A prospective surveillance study in walk-in patients with non-life-threatening medical conditions. Emergency medicine journal, 29(2), pp. 124-128. London: BMJ Publishing Group 10.1136/emj.2009.080614
