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Berger, M; Matt, C; Gönsch, J; Hess, T (2019). Is the Time Ripe? How the Value of Waiting and Incentives Affect Users' Switching Behaviors for Smart Home Devices. Schmalenbach business review : sbr, 71(1), pp. 91-123. Springer 10.1007/s41464-018-0055-1