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Harmon, S. Cory; Lambert, Michael; Smart, David; Hawkins, Eric; Nielsen, Stevan; Slade, Karstin; Lutz, Wolfgang (2007). Enhancing outcome for potential treatment failures: Therapist-client feedback and Clinical Support Tools. Psychotherapy research, 17(4), pp. 379-392. Abingdon, UK: Routledge 10.1080/10503300600702331