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Weiler, S.; Matt, C.; Hess, T. (2022). Immunizing with information – Inoculation messages against conversational agents’ response failures. Electronic markets, 32(1), pp. 239-258. Springer 10.1007/s12525-021-00509-9
Weiler, S.; Marheinecke, H.; Matt, C; Hess, T. (July 2019). Trapped in the Status Quo? Cognitive Misperceptions’ Effects on Users’ Resistance to Mandatory Usage. In: 23rd Pacific Asia Conference on Information Systems (PACIS 2019). Xi’an, China. 08.-12.07. 2019.
