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Clemons, E; Wilson, J; Matt, C; Hess, T; Fei, R; JIN, F (2016). Online Trust: an International Study Of Subjects’ Willingness to Shop at Online Merchants, Including the Effects of Promises and of Third Party Guarantees. In: 49th Hawaii International Conference on System Sciences (pp. 5220-5229). IEEE 10.1109/HICSS.2016.646
Clemons, E; Wilson, J; Matt, C; Hess, T; Ren, F; Jin, F; Koh, N (2016). Global Differences in Online Shopping Behavior: Understanding Factors Leading to Trust. Journal of Management Information Systems, 33(4), pp. 1117-1148. 10.1080/07421222.2016.1267531
Clemons, E; JIN, F; Wilson, J; Fei, R; Matt, C; Hess, T; KOH, N (2013). The Role of Trust in Successful Ecommerce Websites in China: Field Observations and Experimental Studies. In: 46th Hawaii International Conference on System Sciences. Wailea, Maui, Hawaii, USA. 07. - 10.01.2013.