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Lienhard, Andreas; Kettiger, Daniel (2009). Caseload Management in the Law Courts: Methodology, Experiences and Results of a Swiss Study of Administrative and Social Insurance Courts. In: 2009 EGPA (European Group for Public Administration) Conference, Malta, 2-5 September 2009. Brüssel: European Group of Public Administration
Huber, Etienne (2009). Agency Performance in Switzerland: An Outline. In: 2009 EGPA (European Group for Public Administration) Conference, Malta, 2-5 September 2009 ([1-22]). Brüssel: European Group of Public Administration
Ritz, Adrian (2007). The Role of Motivation, Commitment and Leadership in Strengthening Public Sector Performance. In: Annual conference of the European Group of Public Administration EGPA: Public Administration and the Management of Diversity, Madrid, 18.-21.9.2007. Brüssel: European Group of Public Administration
