IT Service Management Forum Deutschland

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itService Management

Walser, Konrad; Strüver, Sven-Carsten (2009). ITIL und Outsourcing. Auslegeordnung eines Problems. itService Management, 4(7), pp. 18-22. Frankfurt am Main: IT Service Management Forum Deutschland

Walser, Konrad; Strüver, Sven-Carsten (2009). ITIL und Outsourcing. Praxisbeispiel Union IT-Services GmbH. itService Management, 4(8), pp. 13-16. Frankfurt am Main: IT Service Management Forum Deutschland

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