Key Affordances of Platform-as-a-Service : Self-Organization and Continuous Feedback

Krancher, Oliver; Luther, Pascal; Jost, Marc (2018). Key Affordances of Platform-as-a-Service : Self-Organization and Continuous Feedback. Journal of Management Information Systems, 35(3), pp. 776-812. Taylor & Francis 10.1080/07421222.2018.1481636

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Although software development teams increasingly use Platform-as-a-Service (PaaS), little is known about the impact of PaaS on software development. We explored the impact of PaaS on software development through a grounded-theory study, conducting 48 interviews in 16 teams. The data turned our attention to the affordances, or potentials for action, that PaaS provides to software development teams. Two key affordances emerging from our data analysis were self-organizing and triggering continuous feedback. Actualizing these affordances helped accelerate the collective learning processes that underlie software development, thus supporting software development teams in their quest for agility. Our emerging theory explains how, why, and when these affordances arise. The key contribution of our paper lies in unveiling how the use of cloud computing technology can transform technology-mediated collective learning activities by helping to remove barriers to rapid feedback. Our findings also imply that organizations can leverage PaaS to facilitate the transition to agile and continuous software development practices, in particular in conjunction with cross-functional team designs.

Item Type:

Journal Article (Original Article)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Krancher, Oliver

Subjects:

000 Computer science, knowledge & systems
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics

ISSN:

0742-1222

Publisher:

Taylor & Francis

Projects:

[445] Software Development with Platform-as-a-Service

Language:

English

Submitter:

Oliver Krancher

Date Deposited:

03 Apr 2018 15:09

Last Modified:

08 Jan 2019 10:46

Publisher DOI:

10.1080/07421222.2018.1481636

Uncontrolled Keywords:

Cloud computing, Platform-as-a-Service, software development, feedback, collective learning, affordances, agile software development, agility, continuous integration, continuous delivery, DevOps, lean software development

BORIS DOI:

10.7892/boris.114113

URI:

https://boris.unibe.ch/id/eprint/114113

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