Mastering Software Robot Development Projects: Understanding the Association between System Attributes & Design Practices

Rutschi, Corinna Rahel; Dibbern, Jens (8 January 2019). Mastering Software Robot Development Projects: Understanding the Association between System Attributes & Design Practices. In: 52nd Hawaii International Conference on System Sciences. Proceedings of the Hawaii International Conference on System Sciences: Vol. 52 (pp. 5971-5980). Western Periodicals 10.24251/HICSS.2019.720

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Software robots tend to increasingly take over organizational processes. However, little is known about principles of developing as opposed to using robotic systems, such as RPA robots and chatbots. Therefore, based on a comparative case study, this paper elaborates how different types of robots, due to distinguishing system attributes, relate to different design practices that arise from varying challenges of transforming existing routines into robots.

Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Rutschi, Corinna Rahel and Dibbern, Jens

Subjects:

000 Computer science, knowledge & systems
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics
300 Social sciences, sociology & anthropology
600 Technology

ISSN:

0073-1129

ISBN:

978-0-9981331-2-6

Series:

Proceedings of the Hawaii International Conference on System Sciences

Publisher:

Western Periodicals

Language:

English

Submitter:

Corinna Rahel Rutschi

Date Deposited:

08 Apr 2019 12:33

Last Modified:

23 Oct 2019 11:48

Publisher DOI:

10.24251/HICSS.2019.720

Uncontrolled Keywords:

Digital Innovation, Organizational Systems and Technology, Software Robots, Chatbots, Robotics Process Automation, RPA, Routines, Design Practices

BORIS DOI:

10.7892/boris.129396

URI:

https://boris.unibe.ch/id/eprint/129396

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