Unreliable is better: Theoretical and practical impulses for performance management

Stöckli, Sabrina; Messner, Claude Mathias; Sterchi, Martin; Dorn, Michael Hans (2019). Unreliable is better: Theoretical and practical impulses for performance management. Die Unternehmung : Swiss journal of business research and practice, 73(2), pp. 167-180. Nomos 10.5771/0042-059X-2019-2-167

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The aim of this review is to stimulate discussion about a state-of-the-art understanding of per- 26 formance evaluation: namely, the taken-for-granted benefit of maximal reliable performance 27 evaluation, that is, the benefit of evaluating employees’ performance with high reliability 28 (i.e., large (vs. small) samples of performance observations). So far, the management disci- 29 pline has ignored the evidence-based view that one’s performance is better under unreliable 30 compared to reliable performance evaluation. Drawing on tournament theory, behavioral re- 31 search and real-world sport data, we argue that while reliable performance evaluation boosts 32 only superior employees, unreliable performance evaluation boosts all employees. The mech- 33 anisms that drive inferior and superior employees to perform better when evaluated unrelia- 34 bly substantiate that psychological insight is essential for efficient performance management. 35 Overall, we complement the predominant thinking of performance management by offering 36 innovative insights and implications that are significant for academics as well as for employ- 37 ees and employers.

Item Type:

Journal Article (Original Article)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Innovation Management > Consumer Behavior

UniBE Contributor:

Stöckli, Sabrina; Messner, Claude Mathias and Dorn, Michael Hans

Subjects:

600 Technology > 650 Management & public relations

ISSN:

0042-059X

Publisher:

Nomos

Language:

German

Submitter:

Daniela Lüdi

Date Deposited:

28 Aug 2019 15:49

Last Modified:

23 Oct 2019 11:09

Publisher DOI:

10.5771/0042-059X-2019-2-167

BORIS DOI:

10.7892/boris.132673

URI:

https://boris.unibe.ch/id/eprint/132673

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