Introduction: Riding the waves of outsourcing change in the era of digital transformation

Dibbern, Jens; Hirschheim, Rudy (2020). Introduction: Riding the waves of outsourcing change in the era of digital transformation. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. The Era of Digital Transformation. Progress in IS (pp. 1-20). Springer, Cham 10.1007/978-3-030-45819-5_1

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The trend towards digital transformation has brought about a number of emerging challenges for information systems outsourcing. Organizations have to understand how to digitally innovate through IS outsourcing, how to govern outsourced digitalization projects, how to cope with complex multi vendor and micro-services arrangements, how to manage data sourcing and data partnerships, including issues of cybersecurity, and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. This introductory chapter summarizes these challenges as three entangled or intermingled waves of change. It shows how recent research addresses these waves of change as a basis for organizations to learn how to successfully ride the waves.

Item Type:

Book Section (Book Chapter)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Dibbern, Jens and Hirschheim, Rudolf

Subjects:

000 Computer science, knowledge & systems
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics

ISSN:

2196-8713

ISBN:

978-3-030-45819-5

Series:

Progress in IS

Publisher:

Springer, Cham

Language:

English

Submitter:

Luca Giacomelli

Date Deposited:

29 Sep 2020 12:05

Last Modified:

29 Sep 2020 12:05

Publisher DOI:

10.1007/978-3-030-45819-5_1

URI:

https://boris.unibe.ch/id/eprint/146736

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