Organizational Interfaces and Autonomous Agents

Rutschi, Corinna Rahel; Berente, Nicholas (2022). Organizational Interfaces and Autonomous Agents. Academy of Management Proceedings, 2022(1), pp. 1-36. Academy of Management 10.5465/AMBPP.2022.10961abstract

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The history of organizational research is abundant with organizational interfaces: human-to-human, machine-to-machine, and human-to-machine. Existing research on coordination treats humans and machines as distinct. However, in recent years, the emergence of autonomous agents is rendering the distinction between human and machine less salient. As the line between human and machine agency blurs, we propose a framework of agent-to-agent interfaces. The framework involves four general types of agent-to-agent interfaces: standard, adaptive, generative, and autonomous. Each type of interface requires a different perspective for organizational action, and we propose design principles, reference domains, and modes of adaptation for each.

Item Type:	Journal Article (Original Article)
Division/Institute:	03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering 03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems
UniBE Contributor:	Rutschi, Corinna Rahel
Subjects:	000 Computer science, knowledge & systems 600 Technology > 650 Management & public relations 300 Social sciences, sociology & anthropology > 330 Economics
ISSN:	0065-0668
Publisher:	Academy of Management
Language:	English
Submitter:	Luca Giacomelli
Date Deposited:	12 Aug 2022 11:51
Last Modified:	05 Dec 2022 16:22
Publisher DOI:	10.5465/AMBPP.2022.10961abstract
URI:	https://boris.unibe.ch/id/eprint/171857