Pfiffner, Roger; Windlinger, Regula; Hostettler, Ueli (2023). When do pupils talk about their problems? Explaining pupils’ intentions to seek help from school social work services. Children and youth services review, 152, p. 107077. Elsevier 10.1016/j.childyouth.2023.107077
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Abstract
School social work aims to be a low threshold point of contact and advice for pupils. In practice, however, pupils often avoid seeking help when needed. Although the factors that influence help-seeking are well established in the literature, there has been very little research on this for school social work. Adapting the behavioral model of health services use, the present study addresses this gap by examining individual and contextual factors promoting or inhibiting pupils’ intentions to seek help from social work services directly integrated into their schools. A total of 4,420 pupils (grades 5 to 9) from 32 schools in Switzerland completed a questionnaire in which they were asked how likely they would be to seek help when they face a family problem, peer problem, or difficulties in everyday school life they cannot solve on their own. Results from the multi-level analysis reveal that, overall, pupils’ intentions to seek help are rather low. Predisposing factors and enabling factors influence willingness to seek help, with trust emerging as the most important facilitator. It is therefore important that all pupils can establish a trusting relationship with their school social worker and gain positive experiences with him or her.
Keywords
Help-seeking intentions, Determinants, Trust, School social work, Pupils, Young people
Item Type: |
Journal Article (Original Article) |
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Division/Institute: |
02 Faculty of Law > Department of Penal Law > Institute for Penal Law and Criminology 06 Faculty of Humanities > Department of Art and Cultural Studies > Institute of Social Anthropology |
UniBE Contributor: |
Hostettler, Ueli |
Subjects: |
300 Social sciences, sociology & anthropology > 360 Social problems & social services 300 Social sciences, sociology & anthropology > 340 Law 300 Social sciences, sociology & anthropology > 370 Education |
ISSN: |
0190-7409 |
Publisher: |
Elsevier |
Language: |
English |
Submitter: |
Ulrich Hostettler-Macias |
Date Deposited: |
07 Jul 2023 09:30 |
Last Modified: |
16 Jul 2023 02:27 |
Publisher DOI: |
10.1016/j.childyouth.2023.107077 |
BORIS DOI: |
10.48350/184530 |
URI: |
https://boris.unibe.ch/id/eprint/184530 |
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