Exploring objective measures for assessing team performance in healthcare: an interview study.

Wespi, Rafael; Birrenbach, Tanja; Schauber, Stefan K; Manser, Tanja; Sauter, Thomas C; Kämmer, Juliane E (2023). Exploring objective measures for assessing team performance in healthcare: an interview study. Frontiers in psychology, 14, p. 1232628. Frontiers Research Foundation 10.3389/fpsyg.2023.1232628

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INTRODUCTION

Effective teamwork plays a critical role in achieving high-performance outcomes in healthcare. Consequently, conducting a comprehensive assessment of team performance is essential for providing meaningful feedback during team trainings and enabling comparisons in scientific studies. However, traditional methods like self-reports or behavior observations have limitations such as susceptibility to bias or being resource consuming. To overcome these limitations and gain a more comprehensive understanding of team processes and performance, the assessment of objective measures, such as physiological parameters, can be valuable. These objective measures can complement traditional methods and provide a more holistic view of team performance. The aim of this study was to explore the potential of the use of objective measures for evaluating team performance for research and training purposes. For this, experts in the field of research and medical simulation training were interviewed to gather their opinions, ideas, and concerns regarding this novel approach.

METHODS

A total of 34 medical and research experts participated in this exploratory qualitative study, engaging in semi-structured interviews. During the interview, experts were asked for (a) their opinion on measuring team performance with objective measures, (b) their ideas concerning potential objective measures suitable for measuring team performance of healthcare teams, and (c) their concerns regarding the use of objective measures for evaluating team performance. During data analysis responses were categorized per question.

RESULTS

The findings from the 34 interviews revealed a predominantly positive reception of the idea of utilizing objective measures for evaluating team performance. However, the experts reported limited experience in actively incorporating objective measures into their training and research. Nevertheless, they identified various potential objective measures, including acoustical, visual, physiological, and endocrinological measures and a time layer. Concerns were raised regarding feasibility, complexity, cost, and privacy issues associated with the use of objective measures.

DISCUSSION

The study highlights the opportunities and challenges associated with employing objective measures to assess healthcare team performance. It particularly emphasizes the concerns expressed by medical simulation experts and team researchers, providing valuable insights for developers, trainers, researchers, and healthcare professionals involved in the design, planning or utilization of objective measures in team training or research.

Item Type:

Journal Article (Original Article)

Division/Institute:

04 Faculty of Medicine > Department of Intensive Care, Emergency Medicine and Anaesthesiology (DINA) > University Emergency Center

Graduate School:

Graduate School for Health Sciences (GHS)

UniBE Contributor:

Wespi, Rafael, Birrenbach, Tanja Nicole, Sauter, Thomas Christian, Kämmer, Juliane Eva

Subjects:

600 Technology > 610 Medicine & health

ISSN:

1664-1078

Publisher:

Frontiers Research Foundation

Language:

English

Submitter:

Pubmed Import

Date Deposited:

14 Nov 2023 14:59

Last Modified:

26 Nov 2023 02:26

Publisher DOI:

10.3389/fpsyg.2023.1232628

PubMed ID:

37941756

Uncontrolled Keywords:

healthcare medical simulation training objective measures performance assessment team performance

BORIS DOI:

10.48350/188757

URI:

https://boris.unibe.ch/id/eprint/188757

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