The Interplay of Power and Trust in Platform Ecosystems of the Enterprise Application Software Industry

Hurni, Thomas; Huber, Thomas (10 June 2014). The Interplay of Power and Trust in Platform Ecosystems of the Enterprise Application Software Industry. In: European Conference on Information Systems (ECIS) 2014. Tel Aviv, Israel. 09.06.-11.06.2014.

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In recent years, the formerly oligopolistic Enterprise Application Software (EAS) industry began to disintegrate into focal inter-firm networks with one huge, powerful, and multi-national plat-form vendor as the center, surrounded by hundreds or even thousands of small, niche players that act as complementors. From a theoretical point of view, these platform ecosystems may be governed by two organizing principles - trust and power. However, it is neither from a practical nor from a theoretical perspective clear, how trust and power relate to each other, i.e. whether they act as complements or substitutes. This study tries to elaborate our understanding of the relationship of trust and power by exploring their interplay using multi-dimensional conceptual-izations of trust and power, and by investigating potential dynamics in this interplay over the course of a partnership. Based on an exploratory multiple-case study of seven dyadic partner-ships between four platform vendors, and seven complementors, we find six different patterns of how trust and power interact over time. These patterns bear important implications for the suc-cessful management of partnerships between platform vendors and complementors, and clarify the theoretical debate surrounding the relationship of trust and power.

Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Hurni, Thomas and Huber, Thomas

Subjects:

300 Social sciences, sociology & anthropology > 330 Economics

ISBN:

978-0-9915567-0-0

Projects:

[238] Trust, Power, and Control in Platform Ecosystems of the Software Industry

Language:

English

Submitter:

Thomas Hurni

Date Deposited:

19 Jun 2014 12:14

Last Modified:

01 May 2015 12:23

Uncontrolled Keywords:

Power, Trust, Platform Ecosystems, Interplay

BORIS DOI:

10.7892/boris.43332

URI:

https://boris.unibe.ch/id/eprint/43332

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