A Conceptual Model to Combine Creativity Techniques with Fuzzy Cognitive Maps for Enhanced Knowledge Management

Kaltenrieder, Patrick; Portmann, Edy; Binggeli, Nicolas Kai; Myrach, Thomas (2015). A Conceptual Model to Combine Creativity Techniques with Fuzzy Cognitive Maps for Enhanced Knowledge Management. In: Fathi, Madjid (ed.) Integrated Systems: Innovations and Applications (pp. 131-146). Springer 10.1007/978-3-319-15898-3_8

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This chapter introduces a conceptual model to combine creativity techniques with fuzzy cognitive maps (FCMs) and aims to support knowledge management methods by improving expert knowledge acquisition and aggregation. The aim of the conceptual model is to represent acquired knowledge in a manner that is as computer-understandable as possible with the intention of developing automated reasoning in the future as part of intelligent information systems. The formal represented knowledge thus may provide businesses with intelligent information integration. To this end, we introduce and evaluate various creativity techniques with a list of attributes to define the most suitable to combine with FCMs. This proposed combination enables enhanced knowledge management through the acquisition and representation of expert knowledge with FCMs. Our evaluation indicates that the creativity technique known as mind mapping is the most suitable technique in our set. Finally, a scenario from stakeholder management demonstrates the combination of mind mapping with FCMs as an integrated system.

Item Type:

Book Section (Book Chapter)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Management

UniBE Contributor:

Kaltenrieder, Patrick; Portmann, Edy; Binggeli, Nicolas Kai and Myrach, Thomas

Subjects:

000 Computer science, knowledge & systems
300 Social sciences, sociology & anthropology > 330 Economics
600 Technology > 650 Management & public relations

ISBN:

ISBN 978-3-319-15897-6

Publisher:

Springer

Projects:

[388] Knowledge Aggregation, Representation and Reasoning

Language:

English

Submitter:

Sara D'Onofrio

Date Deposited:

18 Sep 2014 16:19

Last Modified:

26 Aug 2016 07:30

Publisher DOI:

10.1007/978-3-319-15898-3_8

Uncontrolled Keywords:

Creativity techniques, fuzzy cognitive maps, integrated systems, knowledge manage- ment, stakeholder management

URI:

https://boris.unibe.ch/id/eprint/58839

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