Information Technology Outsourcing: Towards Sustainable Business Value

Hirschheim, Rudy; Dibbern, Jens (2014). Information Technology Outsourcing: Towards Sustainable Business Value. In: Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens (eds.) Information Systems Outsourcing. Progress in IS: Vol. 4 (pp. 1-19). Berlin Heidelberg: Springer 10.1007/978-3-662-43820-6_1

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This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld, and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management, and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

Item Type:

Book Section (Book Chapter)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Engineering
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Dibbern, Jens and Dibbern, Jens

Subjects:

000 Computer science, knowledge & systems
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics

ISSN:

2196-8705

ISBN:

978-3-662-43819-0

Series:

Progress in IS

Publisher:

Springer

Language:

English

Submitter:

Fabio Elia Isler

Date Deposited:

19 Aug 2015 10:20

Last Modified:

19 Aug 2015 10:20

Publisher DOI:

10.1007/978-3-662-43820-6_1

URI:

https://boris.unibe.ch/id/eprint/71089

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