Excellence through implicit competencies: human resource management - organizational development – knowledge creation.

Zaugg, Robert J.; Thom, Norbert (2003). Excellence through implicit competencies: human resource management - organizational development – knowledge creation. Journal of Change Management, 3(3), pp. 199-211. Henry Stewart Publications

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The indiscriminate application of the Olympian motto “higher — faster — further” to companies and public institutions leads to an acceleration trap of organizational change and to an overtaxing of systems and people. Deceleration is necessary. We assume that the required deceleration can be attained only through the establishment of internal competencies in the areas of human resource management (HRM), organization, and knowledge or innovation. The respective competencies (implicit competencies) help to promote a configurational company development and further result in the excellence of a company. If implicit competencies are successfully developed into success potentials, and, in addition, into core competencies, then competitive advantages can be attained in the sales and job markets. Building upon a conceptual model of excellence, this article provides starting points for implementation from a personnel, institutional, and instrumental perspective.

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