Business-IT Alignment In Municipalities – The Swiss Case

Walser, Konrad; Weibel, David; Wissmath, Bartholomäus; Bigler, Nicola; Topfel, Martin (11 August 2016). Business-IT Alignment In Municipalities – The Swiss Case (Unpublished). In: 22nd Americas Conference on Information Systems. San Diego, USA. August 2016.

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Municipalities face huge challenges today in the context of rapid technological changes and E-government. Therefore business-IT alignment (ΒIA) plays a growing role in municipalities today. We consider the level of BIA in Swiss municipalities based on various variables relating to municipality size, artefacts that underpin BIA, and the satisfaction of the municipalities with IT services. We investigate BIA using a deductive approach that employs a survey and develops a behavioral partial least square model. BIA is more of an issue the larger the municipality (number of inhabitants). The results show significant indications that these artefacts and roles make a significant contribution to user satisfaction and hence to BIA. Roles, tasks, competencies and responsibilities, defining- and documentation artefacts as well as structural differentiation of IT and the degree of internal IT management and standardization frameworks are elements which can be clustered into the factors of structural differentiation of IT and IT management.

Item Type:

Conference or Workshop Item (Paper)


07 Faculty of Human Sciences > Institute of Psychology > Cognitive Psychology, Perception and Methodology
03 Faculty of Business, Economics and Social Sciences > Department of Business Management

UniBE Contributor:

Weibel, David and Wissmath, Bartholomäus


100 Philosophy > 150 Psychology
600 Technology > 650 Management & public relations




David Weibel

Date Deposited:

31 May 2017 17:35

Last Modified:

13 Sep 2017 18:54




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