Beherrschen Kunden Self-Services? Der Einfluss von Control in der Nutzung von Self-Service-Technologien (SST)

Gnädinger, Susan (2011). Beherrschen Kunden Self-Services? Der Einfluss von Control in der Nutzung von Self-Service-Technologien (SST) (Unpublished). In: 10. Internationale Tagung Wirtschaftsinformatik. Zürich. 16.-18.02.2011.

Item Type:

Conference or Workshop Item (Speech)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Management
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Gnädinger, Susan

Projects:

[372] Self-Service-Technologien

Language:

German

Submitter:

Factscience Import

Date Deposited:

04 Oct 2013 14:27

Last Modified:

07 Nov 2016 07:48

URI:

https://boris.unibe.ch/id/eprint/9755 (FactScience: 215533)

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