Bendel, Sylvia
(2006).
Zwischen Automation und Dialog: Kunden identifizieren im Bank Call Center.
In:
Boenigk, Michael; Krieger, David; Belliger, Andréa; Hug, Christoph
(eds.)
Innovative Wirtschaftskommunikation. Europäische Kulturen der Wirtschaftskommunikation: Vol. 9 (pp. 129-141).
Wiesbaden: DUV
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Item Type: |
Book Section
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Division/Institute: |
06 Faculty of Humanities > Department of Linguistics and Literary Studies > Institute of Germanic Languages |
UniBE Contributor: |
Bendel, Silvia |
Series: |
Europäische Kulturen der Wirtschaftskommunikation |
Publisher: |
DUV |
Submitter: |
Factscience Import
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Date Deposited: |
04 Oct 2013 14:50 |
Last Modified: |
05 Dec 2022 14:15 |
URI: |
https://boris.unibe.ch/id/eprint/21259 (FactScience: 5285) |
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