Taylor, Steven A.

Up a level
Export as [feed] RSS
Group by: Item Type | No Grouping
Jump to: Conference or Workshop Item
Number of items: 1.

Conference or Workshop Item

Zaugg, Alexandra (2008). Why Do Customers Complain Online? Determinants Explaining the Propensity to Complain Online. In: Godwin, Stephen A.; Celuch, Kevin G.; Taylor, Steven A. (eds.) Proceedings of the Consumer Satisfaction, Dissatisfaction and Complaining Behavior Conference (pp. 215-239). CS/D&CB

This list was generated on Sat Dec 21 17:05:35 2024 CET.
Provide Feedback