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Welhausen, Candice A.; Bivens, Kristin Marie (2021). mHealth Apps and Usability: Using User-Generated Content to Explore Users' Experiences with a Civilian First Responder App. Technical communication, 68(3), pp. 97-112. Society for Technical Communication
Bivens, Kristin Marie; Welhausen, Candice A. (2021). Experience Report: Using a Hybrid Card Sorting-Affinity Diagramming Method to Teach Content Analysis. Communication design quarterly, 9(3), pp. 4-13. Association for Computing Machinery 10.1145/3468859.3468860
