Counseling in Vape Shops: A Survey of Vape Shop Managers in Switzerland.

Joss, Sandra; Moser, Anna; Jakob, Julian; Tal, Kali; Etter, Jean-François; Selby, Kevin; Schoeni, Anna; Poirson, Philippe; Auer, Reto (2021). Counseling in Vape Shops: A Survey of Vape Shop Managers in Switzerland. International journal of environmental research and public health, 18(20), p. 10861. Molecular Diversity Preservation International MDPI 10.3390/ijerph182010861

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Vaporizers (e-cigarettes) are the most common smoking cessation aids in Switzerland, but we do not know what information customers receive in vape shops. We surveyed vape-shop managers to find out what recommendations they make to their customers. An interdisciplinary group developed the questionnaire. Respondents self-reported their smoking history, demographics, and the recommendations they thought they would give to hypothetical customers in clinical vignettes. We also queried if they collaborated with health care professionals. Of those contacted, 53.8% (70/130) of vape-shop managers responded, and 52.3% (68/130) were included in the final analysis. Managers were mostly male and ex-smokers who switched to vaporizers; 60.3% would encourage a hypothetical smoker with high nicotine dependence to start with the highest possible nicotine concentration when switching to vaporizers. For this smoker, 36.9% would recommend high (≥15 mg/mL), 32.3% medium (6-14 mg/mL), and 3.1% low (1-5 mg/mL) nicotine concentrations. The rest adapted their recommendations to fit the customer or device; 76.5% reported that physicians referred customers to them, and 78.8% would attend a course given by experts in the field of vaporizers and smoking cessation. Vape-shop managers varied widely in the recommendations they gave customers. Most reported ongoing collaboration with health care professionals and were interested in improving their counselling skills through training.

Item Type:

Journal Article (Original Article)


04 Faculty of Medicine > Medical Education > Institute of General Practice and Primary Care (BIHAM)
04 Faculty of Medicine > Department of Gynaecology, Paediatrics and Endocrinology (DFKE) > Clinic of Paediatric Medicine

Graduate School:

Graduate School for Health Sciences (GHS)

UniBE Contributor:

Joss, Sandra; Jakob, Julian; Tal, Kali; Schöni, Anna and Auer, Reto


600 Technology > 610 Medicine & health
300 Social sciences, sociology & anthropology > 360 Social problems & social services




Molecular Diversity Preservation International MDPI


[4] Swiss National Science Foundation ; [189] Swiss Cancer Research = Krebsforschung Schweiz




Andrea Flükiger-Flückiger

Date Deposited:

11 Nov 2021 16:08

Last Modified:

10 Jan 2022 13:52

Publisher DOI:


PubMed ID:


Uncontrolled Keywords:

e-cigarette smoking cessation vape shops




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