Who cares about my feature request?

Heppler, Lukas; Eckert, Remo; Stürmer, Matthias (2016). Who cares about my feature request? In: The 12th International Conference on Open Source Systems. IFIP Advances in Information and Communication Technology: Vol. 472 (pp. 85-96). Springer Verlag 10.1007/978-3-319-39225-7_7

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Previous studies on issue tracking systems for open source software (OSS) focused mainly on requests for bug fixes. However, requests to add a new feature or an improvement to an OSS project are often also made in an issue tracking system. These inquiries are particularly important because they determine the further development of the software. This study examines if there is any difference between requests of the IBM developer community and other sources in terms of the likelihood of successful implementation. Our study consists of a case study of the issue tracking system BugZilla in the Eclipse integrated development environment (IDE). Our hypothesis, which was that feature requests from outsiders have less chances of being implemented, than feature requests from IBM developers, was confirmed.

Item Type:

Conference or Workshop Item (Paper)

Division/Institute:

03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Management
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems

UniBE Contributor:

Eckert, Remo and Stürmer, Matthias

Subjects:

000 Computer science, knowledge & systems
600 Technology > 650 Management & public relations
300 Social sciences, sociology & anthropology > 330 Economics

ISSN:

1868-4238

Series:

IFIP Advances in Information and Communication Technology

Publisher:

Springer Verlag

Language:

English

Submitter:

Remo Eckert

Date Deposited:

23 May 2016 11:13

Last Modified:

24 May 2016 01:32

Publisher DOI:

10.1007/978-3-319-39225-7_7

URI:

https://boris.unibe.ch/id/eprint/82513

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