Who cares about my feature request?

Heppler, Lukas; Eckert, Remo; Stürmer, Matthias (2016). Who cares about my feature request? In: The 12th International Conference on Open Source Systems. IFIP Advances in Information and Communication Technology: Vol. 472 (pp. 85-96). Springer Verlag 10.1007/978-3-319-39225-7_7

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Previous studies on issue tracking systems for open source software (OSS) focused mainly on requests for bug fixes. However, requests to add a new feature or an improvement to an OSS project are often also made in an issue tracking system. These inquiries are particularly important because they determine the further development of the software. This study examines if there is any difference between requests of the IBM developer community and other sources in terms of the likelihood of successful implementation. Our study consists of a case study of the issue tracking system BugZilla in the Eclipse integrated development environment (IDE). Our hypothesis, which was that feature requests from outsiders have less chances of being implemented, than feature requests from IBM developers, was confirmed.

Item Type:	Conference or Workshop Item (Paper)
Division/Institute:	03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems > Information Management 03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems
UniBE Contributor:	Eckert, Remo, Stürmer, Matthias Emmanuel
Subjects:	000 Computer science, knowledge & systems 600 Technology > 650 Management & public relations 300 Social sciences, sociology & anthropology > 330 Economics
ISSN:	1868-4238
Series:	IFIP Advances in Information and Communication Technology
Publisher:	Springer Verlag
Language:	English
Submitter:	Remo Eckert
Date Deposited:	23 May 2016 11:13
Last Modified:	02 Mar 2023 23:27
Publisher DOI:	10.1007/978-3-319-39225-7_7
URI:	https://boris.unibe.ch/id/eprint/82513