Capitalizing on diversity: healthcare interpreting at a Swiss hospital

Lorente, Beatriz; Muth, S.; Duchêne, A. (May 2017). Capitalizing on diversity: healthcare interpreting at a Swiss hospital (Unpublished). In: Speakers on the move: displacement, surveillance and engagement. Ottawa, Canada. May 2017.

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Perhaps more than any other language industry, translation or interpreting services are directly connected to the linguistic dimension of people’s circulation processes. They are a means of addressing the immediate language needs of migrants; at the same time, other migrants often do the interpreting work. This paper examines the linguistic stakes that emerge as interpreting services capitalize on the circulation of migrants. Specifically, this paper focuses on the contexts of healthcare, a central terrain where interpreting services are utilized and managed. Against the backdrop of a linguistically diverse workforce and an increasing number of patients with equally diverse linguistic backgrounds, this paper analyzes how interpreting services are organized at a public hospital in the German-speaking part of Switzerland. While the ability to communicate with patients from various linguistic and cultural backgrounds is a central motivation for the provision of interpreting services, it also ensures the effective management of patients and the functioning of the hospital. This raises the question of the valorization of languages and speakers. The hospital utilizes the linguistic resources of interpreters from a non-government organization, a for-profit telephone interpreting service and in addition, it trains its own workers who have migrant backgrounds to be flexibly available as medical interpreters. Informed by ethnographic research as well as semi-structured interviews with workers, we intend to trace the trajectories of different sets of interpreters and highlight the tensions between the language ideologies that shape how their work is understood, justified and evaluated within the hospital.

Item Type:	Conference or Workshop Item (Paper)
Division/Institute:	06 Faculty of Humanities > Department of Linguistics and Literary Studies > Institute of English Languages and Literatures 06 Faculty of Humanities > Department of Linguistics and Literary Studies > Institute of English Languages and Literatures > Modern English Linguistics
UniBE Contributor:	Lorente, Beatriz
Subjects:	800 Literature, rhetoric & criticism > 820 English & Old English literatures 400 Language > 420 English & Old English languages 400 Language > 410 Linguistics
Language:	English
Submitter:	Beatriz Lorente
Date Deposited:	10 Apr 2018 08:00
Last Modified:	05 Dec 2022 15:08
URI:	https://boris.unibe.ch/id/eprint/107757