Zaugg, Alexandra (2008). Online Complaint Management at Swisscom: A Case Study. Management online review MORE(2008), pp. 1-18. London: Oxford Management Publishing Ltd
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Official URL: http://www.morexpertise.com/download.php?id=93
Item Type: |
Journal Article (Original Article) |
|---|---|
Division/Institute: |
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems |
UniBE Contributor: |
Zaugg, Alexandra |
ISSN: |
1996-3300 |
Publisher: |
Oxford Management Publishing Ltd |
Submitter: |
Factscience Import |
Date Deposited: |
04 Oct 2013 15:00 |
Last Modified: |
05 Dec 2022 14:18 |
URI: |
https://boris.unibe.ch/id/eprint/26106 (FactScience: 65740) |
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