Zaugg, Alexandra (2007). Online Complaint Management @Swisscom: A Case Study (Arbeitsbericht 193). Institut für Wirtschaftsinformatik, Universität Bern
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AB193.pdf - Draft Version Available under License BORIS Standard License. Download (506kB) | Preview |
Item Type: |
Working Paper |
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Division/Institute: |
03 Faculty of Business, Economics and Social Sciences > Department of Business Management > Institute of Information Systems |
UniBE Contributor: |
Zaugg, Alexandra |
Subjects: |
000 Computer science, knowledge & systems 300 Social sciences, sociology & anthropology > 330 Economics |
Series: |
Arbeitsbericht |
Publisher: |
Institut für Wirtschaftsinformatik, Universität Bern |
Language: |
English |
Submitter: |
Fabio Elia Isler |
Date Deposited: |
09 Sep 2014 14:50 |
Last Modified: |
02 May 2023 15:22 |
BORIS DOI: |
10.7892/boris.58051 |
URI: |
https://boris.unibe.ch/id/eprint/58051 |
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