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Coghlan, David; Jacobs, Claus Dietrich (2007). Learning through Listening: Conversations for Strategic Change in a Healtcare Provider. In: Svyantek, David; McChrystal, Elizabeth (eds.) Refining Familiar Concepts - Alternative Views in OB, HR and I/O (pp. 127-148). Charlotte, NC.: IAP
Coghlan, David; Jacobs, Claus Dietrich (2005). Building the capacity for learning and change through reflective conversation. International Journal of Action Research, 1(2), pp. 243-262. Mering: Hampp
Jacobs, Claus Dietrich; Coghlan, David (2005). Sound from silence: On listening in organizational learning. Human Relations, 58(1), pp. 115-138. Sage 10.1177/0018726705050938
Jacobs, Claus Dietrich; Coghlan, David (3 July 2003). Organizational Responsiveness through Dialogue (Unpublished). In: EGOS European Group of Organization Studies. Copenhagen.
